In the just-concluded STATE OF THE MUNICIPALITY ADDRESS (S0MA), Mayor Emma Chan mentioned that Pozorrubio is one of the very first batch of government agencies nationwide which had complied with the Anti-Red Tape Act (ARTA) of 2007. This 1st batch of agencies had completed ahead of the rest their Citizens’ Charter, set-up Public Assistance and Complaints’ Desks and instituted measures to eliminate fixers.
The Civil Service Commission (CSC) congratulated and thanked these agencies through the Philippine Star July 6, 2009 issue. And still riding on the glow of this appreciative mode, Pozorrubio had no other than CSC Commissioner Atty. Cesar D. Buenaflor to assist Mayor Emma Chan in unveiling the said Citizens’ Charter at the lobby of the Municipal Executive building on July 29. He came straight from the CSC Central Office in Quezon City and was joined in Pozorrubio by Region 1 and Pangasinan CSC officers. He stayed for the unveiling and courtesy lunch, and proceeded thereafter to San Fernando, La Union.